How we collect, use, and protect your personal data when you engage with our coaching and wellness services.
We collect information you provide through our contact forms, booking requests, and email inquiries: your name, email address, phone number, and any details you share about your coaching goals or wellness needs. We also collect technical data such as your IP address, browser type, and pages visited on our site via analytics tools.
Your personal data is used to respond to your inquiries, schedule coaching sessions, send relevant program information, and improve our services. We may also use anonymised aggregate data for internal reporting and service development. We do not sell your data to third parties.
We share your data only with trusted service providers who help us operate our website and manage communications: hosting provider, email delivery service, and analytics platform. These processors are contractually bound to protect your data and may not use it for any other purpose.
Our website uses essential cookies for basic functionality and optional analytics cookies to understand how visitors interact with our content. You can manage your cookie preferences through your browser settings. Disabling cookies may affect some features of the site.
Under GDPR and applicable Irish law, you have the right to access, correct, delete, or port your personal data. You may also withdraw consent for processing at any time. To exercise these rights, contact us using the details below. We will respond within 30 days.
We retain your personal data only as long as necessary to provide our services and comply with legal obligations. Inquiry records are kept for 12 months after last contact; coaching session notes are retained for 24 months. After these periods, data is securely deleted or anonymised.
We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or alteration. This includes SSL encryption, restricted access to personal data, and regular security reviews. No method of transmission over the internet is completely secure, but we strive to protect your information.
Our website may contain links to external sites for your convenience. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
We do not make misleading claims, create false urgency, or imply fake endorsements. Our coaching programs are based on professional experience and evidence-based practices. Results vary by individual and are not guaranteed. For privacy-related requests, contact us at info@signaturesoulprogram.com or write to 58734 Devin Valley. Last updated: 1 June 2025.